While these projects were conducted in commercial and SME contexts, the frameworks, insights and systems-level patterns directly inform how education systems can govern, adopt and apply AI responsibly especially in resource-constrained or high-impact environments.

Improving Automation for SME Retention Without High-Cost Infrastructure

Client Type: Small business (Health & Wellness, US)
 Role: Strategy Lead / Automation Consultant
 Focus Area: CX + AI-informed automation design

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Faith Ombewa is a digital policy strategist and AI research analyst working at the intersection of AI ethics, policy and global inclusion

Exploring Digital Exclusion in Emerging Economies Through AI Policy Research

Client/Context: Independent research + Substack writing
 Role: Researcher / Policy Analyst
 Focus Area: AI ethics, policy design and digital inclusion

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Faith Ombewa is a Digital Policy Strategist and AI Research Analyst. Her work focuses on analyzing research behind the development of AI models and systems in order to build frameworks that support AI adoption, readiness and equitable access for SMEs and in underserved economies; grounded in real-world constraints, not Silicon Valley assumptions.

Responsible AI for Underserved Businesses: Ethics, Policy & Field Insight

Client/Context: Independent qualitative research
 Role: Lead Researcher
 Focus Area: AI ethics, contextual risk, SME inclusion

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Faith Ombewa is a digital policy strategist and AI Research Analyst - Responsible AI for Underserved Businesses Ethics, Policy & Field Insight

AI for Customer Experience & Sales in Global E-Commerce

Client/Context: Academic research project (strategic analysis)
 Role: Research Analyst
 Focus Area: AI in marketing, behavioral data, personalization

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Faith Ombewa is a digital policy strategist and AI research analyst - AI for Customer Experience & Sales in Global E-Commerce

Trust, Perception & Cybersecurity in E-Commerce

Client/Context: MSc Dissertation (University of Northampton, UK)
 Role: Primary Researcher
 Focus Area: Consumer behavior, digital trust, cybersecurity design

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Faith Ombewa is a digital policy strategist and AI research analyst working at the intersection of AI ethics, policy and global inclusion. Her work focuses on analyzing research behind the development of AI models and systems in order to build frameworks that support AI adoption, readiness and equitable access for SMEs and in underserved economies; grounded in real-world constraints, not Silicon Valley assumptions.
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